What is Investsure? 17

• What is Investment Fraud Insurance?
• Is Investsure a complicated product?
• How different is Investment Fraud Insurance from normal insurance?
• How much does Investment Fraud Insurance cost?
• What happens with Investment Fraud Insurance if the value of my shares increases?

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How do Investment Fraud Insurance Claims work? 7

• When can I claim, how will I know that I can claim and how do I claim?
• Do I need to submit any documents to claim?
• How is the claim calculated?
• What is a limit?
• How fast will my claim be paid?

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Refunds, Renewals and cancellations 5

• If I sold all my shares, do I get a refund for the annual premium I paid?
• How does a refund get calculated?
• How do I renew my Investment Fraud insurance?
• What if I want to cancel my Investment Fraud insurance policy?
• What happens 1 (one) year after I paid for the cover?