Information needed

Acceptable verification documents 

All documents should be emailed to


Proof of Identification

South African Citizen 
  • A valid South African issued Identity card OR green bar-coded identity document

    If not available
  • A valid South African driver's licence* or
  • A valid South African passport*
    *subject to approval by First World Trader, and must be accompanied by an affidavit confirming why identity card or Green bar-coded ID cannot be provided

Foreign Nationals

Although we're working hard on automating it in the near future, account opening for individuals who are not South African citizens is unfortunately a manual process for the time being.

Details on how to open an account if you're a foreign national can be found at this FAQ article 

Proof of Physical Residential Address

Document which must reflect name/initials and surname, physical address or  property descriptions (i.e. erf/stand numbers) and must be less than 3  months old

A list of valid FICA documents that can be used to verify physical residential address is detailed below: 
  • A utility bill, such as water, electricity or rates (less than 3 months)  We may accept a utility bill that are addressed to a post box number if  it shows your name, erf/stand number, township and suburb
  • A bank statement or financial statement from a financial institution (less than 3 months old)
  • A copy of a signed lease agreement (by both parties), (less than 1 year old)
  • A municipal rates and taxes invoice (less than 3 months old)
  • A mortgage statement from another financial institution, (less than 6 months old)
  • A telephone account, ie. a land–line or cellphone account (less than 3 months old)
  • An official tax return/tax assessment (less than 1 year old)
  • Official correspondence from the South African Revenue Services ("SARS") (less than 3 months old)
  • A recent life insurance policy issued by an insurance company
  • Correspondence from a body corporate or share–block association (less than 3 months old)
  • A valid television license document
  • A recent short–term insurance policy document or a short–term insurance renewal letter (less than 1 year old)
  • A retail account statement/invoice (less than 3 months old)
  • Where the person live in any type of residence (eg. hostel/barracks) a letter from the administration department of such residence on an official  letterhead
Problems with Proof of Physical Address It may be the case that you do not have one of the suitable "proof of address" documents listed above with your name on it.

This is usually the case where you may be l
iving with another person who is the homeowner such as a spouse, parent, sibling, life-partner

In these situations, you will need to provide "Proof of Residential" address by emailing us the following documents:

    • A document from the list of valid FICA documents in the row above, less than 3 months old, reflecting:

      • The name/initials and surname of the person you live with (Ie. spouse, parent, sibling, life-partner etc.)
      • The physical address or property descriptions (i.e. erf/stand numbers)
    • A copy of the identity document of the person you live with (Ie. spouse, parent, sibling, life-partner etc.)
    • The Confirmation of Address form ( HYPERLINK ) - completed and signed by the person you live with (Ie. spouse, parent, sibling, life-partner etc.)

Student Accommodation
If you are a student residing at a student residence, hostel or boarding  house and are unable to provide proof from the homeowner, please send the following:

  • A written  statement from the educational institution or the residence, hostel or  boarding house (on a formal letterhead) confirming your residence at the physical address of such residence, OR
  • The attached "Confirmation of address" form, completed and signed by a representative of the educational institution, together with a proof of their identity