How do claims work with Investsure?

Relevant to

✅ App     ✅ Website     ❎ Capitec Widget

When & how can I claim?

If it happens that you’ve invested in a company that was implicated in fraud. You will receive an e-mail from us which enable you to recover some of the losses during the period.

The News Board can be used as a source to indicate what you can and can’t claim for.

After receiving the e-mail you should be able to sell anytime within the 30 day period of the news.

No claiming documents required, it’s as easy as selling.

Calculating your claim

The Trigger Price is the closing share price on the day before the news was published, less 10%.

The difference between the Trigger Price and the price at which you sold your share (Cannot be lower than 30% of the closing share price on the day before the news, i.e. the limit) = Claimable loss per share.

Multiply this by the number of shares = Investment Fraud Insurance claim.

For Example

if you had 1 share worth R200 the morning the news broke and the share price dropped to R120 due to the market reaction to the news of management dishonesty.

1. The trigger is met when the share price drops below R180 per share (10% drop)

2. Therefore if you sell your share at any point in the next 30 days we pay the claim.

3. Your claim would be calculated as: R180 less R120 = R60 per share

Can a claim ever be rejected?

No, provided the triggers and all requirements for the claim have been met, all sales of shares which qualify for the cover will result in a claim being paid.

How do I get paid for a claim? 

EasyEquities will provide the insurer with all the information needed to calculate your claim in real time as you sell the shares.

The claim amount will be paid directly into the EasyEquities trading account within which you bought the shares.

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