✅ App ✅ Website ❎ Capitec Widget
When you wish to withdraw funds from your EasyEquities account, the amount you are able to withdraw will be displayed to you as the 'withdrawable funds' amount.
Before you are able to withdraw the funds that you receive as a result of selling an investment in your account, you’ll need to wait 5 business days for them to settle. This is as a result of JSE settlement, which you can read about here.
Note that there may be a number of reasons why you may not be immediately able to withdraw your funds. Go through a few of these scenarios here.
Tip
Withdrawal request submissions made after 14h00 Monday to Friday, as well as on weekends and public holidays will only be queued for processing the following business day, so if you want to have any effect on the speed with which they are processed, please make sure you submit your withdrawal request on working days before 14h00. When your funds are ready to be withdrawn, here is how to activate the withdrawal from your different accounts:
ZAR
Log in to your account
Make sure to select your ZAR account on the account selector
Select the menu in the top left corner
Select Withdrawals under the My Funds section of the menu
On the right-hand side of the screen, tick the box to confirm the banking details are accurate
Check the Withdrawable funds' amount in the box on the left-hand side
Insert the amount you wish to withdraw and click the red Withdraw button
NB
Withdrawals may take up 2 - 3 working days to reflect in your bank account.
TFSA
Log in to your account
Make sure to select your TFSA account on the account selector
Select the menu in the top left corner
Select Withdrawals under the My Funds section of the menu
On the right-hand side of the screen, tick the box to confirm the banking details are accurate
Check the Withdrawable funds' amount in the box on the left-hand side
Insert the amount you wish to withdraw and click the red Withdraw button
NB
Withdrawals may take 2 - 3 working days to reflect in your bank account.
USD
If you want to withdraw to a South African bank account, please consider using EasyFX to do an inter-account transfer to your ZAR account, and then withdraw to your bank account. You will save on expensive banking fees, get your money faster and avoid potential issues and delays with the banking system. For help on using EasyFX, click here
- Log in to your account
Make sure to select your USD account on the account selector
Select the menu in the top left corner
Select Withdrawals under the My Funds section of the menu
On the right-hand side of the screen, tick the box to confirm the banking details are accurate
Check the Withdrawable funds' amount in the box on the left-hand side
Insert the amount you wish to withdraw and click the red Withdraw button
NB
Withdrawals may take up to 2 - 3 working days to reflect in your bank account. We make every endeavour to make this process as quick and easy as possible on our side, but we are to some extent at the mercy of the banking institutions with whom we deal and cannot make their processes any faster. If your bank has contacted you requesting further information in regards to your withdrawal, please visit our Help Centre and log a ticket with the topic query: Withdrawal Query, and we will be happy to help you.
AUD
If you want to withdraw to a South African bank account, please consider using EasyFX to do an inter-account transfer to your ZAR account, and then withdraw to your bank account. You will save on expensive banking fees, get your money faster and avoid potential issues and delays with the banking system. For help on using EasyFX, click here.
Log in to your account
Make sure to select your AUD account on the account selector
Select the menu in the top left corner
Select Withdrawals under the My Funds section of the menu
On the right-hand side of the screen, tick the box to confirm the banking details are accurate
Check the Withdrawable funds' amount in the box on the left-hand side
Insert the amount you wish to withdraw and click the red Withdraw button
NB
Withdrawals may take up to 2-3 working days to reflect in your bank account. We make every endeavour to make this process as quick and easy as possible on our side, but we are to some extent at the mercy of the banking institutions with whom we deal and cannot make their processes any faster. If your bank has contacted you requesting further information in regards to your withdrawal, please visit our Help Centre and log a ticket with the topic query: Withdrawal Query, and we will be happy to help you.
RA
If you are 55 and over, you can process a withdrawal from your RA by filling out a form. In some cases, you will need to provide additional documentation.
Email [email protected] to request the withdrawal and a relevant form to be completed.
EasyProperties
Visit the EasyProperties Help Centre article on withdrawing funds from your account here.