How to get a proof of payment for your Capitec bank account

✅ App     ✅ Website     ✅ Capitec Widget

Follow the steps below if you have used the wrong the reference or need to send us a proof of payment for any of your deposits and you have made the payment from a Capitec bank account.

  • Select your Capitec Account
  • Select the payment in question
  • Scroll down and select "Send Payment Notification"
  • Enter your email address to receive the POP
  • Push "Send"

Tip

Enter your own email address when you resend the notification and then attach the pdf to any existing query you may have with us to speed up any time needed to search for the notification when trying to resolve your query.

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