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How to get a proof of payment for your Capitec bank account

Follow the steps below if you have used the wrong the reference or need to send us a proof of payment for any of your deposits and you have made the payment from a Capitec bank account.

  1. Transact
  2. Payments
  3. Select Beneficiary
  4. Payment History
  5. Select the payment
  6. Select the 3 lines on the top right
  7. Resend Notification

Tip

Enter your own email address when you resend the notification and then attach the pdf to any existing query you may have with us to speed up any time needed to search for the notification when trying to resolve your query.

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