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How do I get my Proof of Payment?

Sometimes you may need to supply us with proof of payment for an internet banking payment, this could be for a number of reasons such as if the incorrect reference was used when doing the internet transfer.


If you're not sure how to do this, take a look at the instructions below for your bank:


ABSA


   1.  Log into internet banking
 

   2.  Using the main menu,
 

  • If you added EasyEquities as a beneficiary, go to PaymentsView beneficiariesMain, or

     
  • If you made a once-off payment to EasyEquities, go to PaymentsView once-off

     

   3.  Select 'EasyEquities' from the drop-down menu and click View
 

   4.  Select the payment you want proof of payment for by clicking the checkbox next to it and click Resend
 

   5.  On the next page, enter details as follows:
 

        Resend Notice of this Payment(s) to the beneficiary? = Check this option
 

        Send it to = Email
 

        E-mail Address = Please e-mail it to your personal e-mail address then send to           

                                      helpme@easyequities.co.za (do not send it directly to us)
 

        Recipient name = Your Name
 

   6.  Click Next
 

   7.  Ensure the details displayed are correct and click Resend
 


 

 

 

Capitec
 

1. Log into internet banking.
 

2. Go to Payments menu.
 

3. Go to Payment History.
 

4. Select date range.
 

5. View payment search results.
 

6. Select payment to EasyEquities.
 

7. Select I want to: Resend payment notification.
 

8. Be sure proof of payment is sent to your personal e-mail address and then send to
 


 

 

 

 

 

FNB
 

1. Log into internet banking.
 

2. Click Pay from the horizontal menu at the top of the page.
 

3. Click History (under Pay Recipient).
 

4. Locate the payment to EasyEquities and click Send.
 

5. For Method, choose Email Address and enter  your personal e-mail address and then send to  helpme@easyequities.co.za (do not send it directly to us)
 

 

6. Click Send at the bottom.
 


 

    OR
 


 

After locating the payment to EasyEquities in your Payment History, click Download and attach the downloaded PDF in an email to helpme@easyequities.co.za

 

 

Nedbank
 

1. Log into internet banking
 

2. Using the main menu, navigate to PaymentsBeneficiary Payment History
 

3. Select appropriate values from Beneficiary list and Beneficiary to display payments to EasyEquities
 

4. Recent payments to EasyEquities will be displayed which you can either:
 

  • Print and email to us as an attachment to helpme@easyequities.co.za

     
  • Email to yourself directly from within internet banking to  your personal e-mail address and then send to   helpme@easyequities.co.za (do not send it directly to us)
     



 

Standard Bank


1. Log into internet banking
 

2. From the menu at the top, click on the Payments tab
 

3. Click Transaction history
 

4. Select your search method (date range, amount, beneficiary, etc) and click View
 

5. Find the payment to EasyEquities and either:
 

  • Click the beneficiary name (EasyEquities) under the Beneficiary name & reference column

     
  • A new window will open showing your proof of payment

     
  • Send this to us by printing it to PDF and emailing it to helpme@easyequities.co.za

    OR


     
  • Click the View button under the Payment Confirmation column

     
  • On the next page, enter details as follows:
    - Send payment confirmation = Select this
    - Payment confirmation method = E-mail
    - Recipient Name = Your Name
    - Recipient Address = your personal e-mail address and then send to    helpme@easyequities.co.za (do not send it directly to us)

     
  • Click Send payment confirmation to send payment confirmation to yourself via email


     

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