• What price will I receive when I buy/sell securities?

• Can I cancel a purchase or sale order once I have entered my instructions online?

• How are my assets protected?

• When and how will my tax certificate be supplied to me?

• Who is eligible to purchase shares using the EasyEquities platform?

• What is EasyMoney and what can I do with it?

• What is a Fractional Share Right (FSR)?

• What are the benefits of Fractional Share Rights (FSRs)?

• What are the risks of Fractional Share Rights (FSRs)?

• What is a contract for difference (CFD)?

• How does the Account Overview screen work?

• What is the difference between the value view and the share view on the account overview page?

• How do I get a report of my transaction history?

• How do I get my tax certificate?

• Do you have any informational videos?

• How can I change my bank details?

• Is there an EasyEquities blog?

• How do I redeem a voucher?

• How do I buy or send an EasyEquities voucher?

• How do I reset my EasyEquities password?

• What do the heart icons mean on the site?

• Why do you need my bank account details on registration?

• I want to open an account, what are the requirements?

• Can I transfer tax-free investments with another service provider to my EasyEquities account?

• When should I call the trading desk?

• Does EasyEquities pay interest on my uninvested cash / funds?

• How do I ensure EasyEquity emails make it to my Primary folder in Gmail rather than my promotions folder?

• Do you provide a share dematerialisation process?

• Why must I complete missing profile information?

• I've opened an EasyEquities account, where do I start?

• Terms and Conditions for the EasyEquities platform

• How will I receive shareholder communications?

• What is the "open market"?

• What is a voting right?

• What is EasyEquities?

• Is investing in securities (shares) risky?

• What is "the Market"?

• What is an Equity and how does it differ from a Stock and a Share?

• What is the Electronic Settlement fee (STRATE)?

• What costs or fees am I charged for using EasyEquities?

• How do I update my profile?

• What is the difference between my UserID and my Account Numbers?

• What browsers are supported by the EasyEquities platform?

• Are there specific trading times?

• Can I use my GT247.com account to buy EasyEquities?

• How is EasyEquities part of GT247.com? What is the relationship?

• Why would I want Equities?

• How often will the data, prices and my account be updated?

• Can I edit or change my security holdings?

• Are ZAR trades executed on the JSE? When are they executed? How long will it take to settle?

• I feel uncomfortable trading online, can I trade telephonically? How do I do that?

• Is there a minimum period that I need to hold a share for? And how long after I sell a share do I have to wait for it to be paid out?

• Can I purchase securities for my friends / family on my account in the form of a gift?

• Do I have access to someone who can help me when I get stuck?

• What is EasyMoney and what can I do with it?
• Do I get rewarded in any way if I refer a new EasyEquities client?
• How do I refer someone to EasyEquities?
• The email an invitation to contacts / refer a friend doesn't work ?

• What are the differences between EasyEquities and the GT247.com platform the Purple Group offers?

• What is FICA?

• What FICA documents are required from me when opening an EasyEquities account?

• If I open an account with EasyEquities, but I have an account with GT247.com, do I need to resubmit my FICA documents?

• EE FICA Documents Individuals

• EE FICA Documents Minors

• EE FICA Documents Close Corporations (CC)

• EE FICA Documents Partnerships

• EE FICA Documents Listed and Unlisted Companies

• EE FICA Documents Trust

• EE FICA Documents Other Legal Persons

• EE FICA Documents Foreign Nationals

• I'm having problems with my proof of address for FICA - PLEASE help

• What documents can I use as a Proof of address for FICA?

• How do I deposit funds into my EasyEquities accounts?
• Fund deposit by EFT
• Fund deposit by credit card
• Fund deposit by SID instant EFT
• What reference should I use when depositing funds by EFT?

See all 7 articles

• What is a tax-free savings account (TFSA)?

• What are the benefits of a tax-free savings account?

• How do I get an EasyEquities tax-free savings account?

• Did the tax-free savings account cost me anything?

• How much can I deposit in a tax-free savings account? What are my limits?

• What do you mean by limits on an individual basis?

• What control do I have over my TFSA account?

• Do I have to keep my money invested in my TFSA account for a specific amount of time?

• If I don’t invest up to the R33 000 annual TFSA limit per tax-year does the limit rollover?

• Are there limits to the amount of dividends I receive in my TFSA account?

• Can I open a tax-free savings account for a child, spouse or family member?

• If I deposit money into the Tax-free Savings Account of my child, spouse or family member’s, how will this affect their annual or lifetime limits?

• Can a tax-free savings account form part of an inheritance?

• Can I transfer money between my TFSA and Investment accounts?

• Do I need to sign additional forms or submit new FICA documents for my TFSA account?

• Do I earn EasyMoney with my TFSA account?

• What happens to my tax-free savings account when I die? Will my heir get any tax benefits if the inheritance comes from a tax-free savings account?

• Retirement fund assets are protected against the claims of creditors. Is this also the case for tax-free savings accounts?

• Do i pay tax on foreign dividends in my TFSA?

• How does the share purchase process work using EasyEquities?

• What forms of payment are accepted for Equity purchases?

• Are there any limitations to the number of purchases I can make each day?

• Why is there an "up to" amount displayed under the custom amount when buying shares?

• What is a buy instruction and how does it work?

• Can I purchase multiple shares through EasyEquities?

• What is the Share Price displayed when buying a security?

• How do I know what price I have bought or sold a security at?

• How are my profits and losses filtered into the current value of my holdings?

• How is the Current Holdings Profit/(Loss) amount calculated on my account overview?

• How are Fractional Share Rights held on the EasyEquities platform?

• How do returns on Fractional Share Rights work?

• If I continue buying Fractional Share Rights for a specific instrument will it eventually become a full share?

• Do I receive dividends for my Fractional Share Rights?

• How do I add a debit or credit card to my account?

• How to create a buy instruction?

• How do I cancel a buy instruction?

• How do I sell instruments I hold on EasyEquities?

• Can I sell just my fractional position?

• What price did I receive when I sold my shares?

• Where can I find my sale confirmation?

• Why can I not sell my entire holding in a particular instrument?

• What is Unsettled cash?

• How do I withdraw funds from an EasyEquities account?

• What are 'withdrawable' funds?

• Why do I pay a bundle fee?
• Why should I consider buying a Bundle?
• What is Risk vs. Return or Risk vs. Reward and how might it affect my decisions?
• What is a managed portfolio?
• Why is my recent bundle purchase showing no value?

• What is an ETF?
• ETFs available on EasyEquities

• What is a Mutual Fund?

• What are the benefits of investing in ETFs?

• What is a Recurring Investment?

• How do I set up a Recurring Investment?

• How does the annual investment increase work?

• How do I edit or remove a Recurring Investment?

• How do I setup a Recurring Investment on a Minor account?

• What do I need to know about debit orders?

• How to move funds into a Minor account for a Recurring Investment?

• How can a friend or family member setup a debit order into my EasyEquities account?

• How do I deposit funds into my EasyEquities USD account?
• Why do I need to agree to the US Terms and Conditions?
• What reference should I use when transferring funds by SWIFT transfer?
• Helpful bank information for SWIFT payments
• Helpful bank information for opening offshore accounts

See all 17 articles

• Why should I consider buying a basket?
• How many shares can be in a basket?
• When can I sell my shares?
• Why do I pay a Basket fee?
• Why would I remove a share from a basket?

See all 11 articles

• How do I transfer my portfolio to EasyEquities?

• How much does it cost me to transfer my existing Equity portfolio to EasyEquities?

• Are there any tax implications when transferring my equity portfolio from my existing broker to EasyEquities?

• Can I take my money out of my EasyEquities account anytime I want?

• Why do you need my personal information to establish an EasyEquities account?

• How does EasyEquities safeguard the information that I have on file?

• Can I "opt" to receive paper copies of my equity/share documents?

• How do I transfer my account to another broker-dealer?

• Can proceeds from a equity sale be sent to my credit or debit card?

• How will I receive shareholder communications?

• What does Settled Cash mean?

• What does Unsettled Cash mean?

• How long does it take till I can withdraw my money?
• What is early settlement?

• When can I withdraw my money?

• When will the money reflect in my bank account?

• What do I need to do to verify my bank account?

• Where do I find the Terms and Conditions on the EasyEquities Platform?

• Summary of EasyEquities Terms and Conditions

• Update to Terms and Conditions - 31 May 2016 - Introduction of Baskets
• Update to Terms and Conditions - 8 July 2016 - Reduction in Settlement Period
• Update to Terms and Conditions - 16 August 2016 - Recurring Investment, Debit order functionality
• Update to Terms and Conditions - 14 November 2016 - Introduction of Bundles
• Update to Terms and Conditions - 22 September 2017 - General changes

See all 6 articles

• GLOSSARY

• What is a mandatory corporate action?
• How will Corporate Actions be handled in EasyEquities?
• How can I tell if I am eligible to receive a dividend?
• What is a dividend?
• Do I receive dividends for the fractional share rights?

See all 15 articles

• Excluded Instruments settings

• Transaction Fees settings - Excluded vs Inclusive

• Crucial EasyEquities Documents

• What is the EasyEquities retirement Annuity Fund (Easy RA)?
• How do I know that the Easy RA is a legally registered fund?
• What are the benefits of the Easy RA?
• How do I get an Easy RA?
• How much can I contribute to the Easy RA? What are my limits?

See all 18 articles

• What is Investment Fraud Insurance?
• Is Investsure a complicated product?
• How different is Investment Fraud Insurance from normal insurance?
• How much does Investment Fraud Insurance cost?
• What happens with Investment Fraud Insurance if the value of my shares increases?

See all 17 articles

• When can I claim, how will I know that I can claim and how do I claim?
• Do I need to submit any documents to claim?
• How is the claim calculated?
• What is a limit?
• How fast will my claim be paid?

See all 7 articles

• If I sold all my shares, do I get a refund for the annual premium I paid?
• How does a refund get calculated?
• How do I renew my Investment Fraud insurance?
• What if I want to cancel my Investment Fraud insurance policy?
• What happens 1 (one) year after I paid for the cover?

• What is Thrive?
• How does Thrive work?
• What is the Thrive50?
• What are Thrive Activities?
• What is the Thrive Brokerage Benefit?

See all 8 articles