When registering your EasyEquities account, you were asked to enter details about your country of residence. If you did not type South Africa into the citizenship field or supply an SA ID number, you will only be given a USD account. In order to open a ZAR account you must be South African resident or resident of the Common Monetary Area which includes Lesotho, Namibia and Swaziland.
If you want to make amendments to the original information you provided, you’ll need to log a ticket with EasyEquities and select FICA Query as your topic.
Log a ticket here.