Funding your EasyEquities accounts using the widget on the Capitec app is as simple as doing a transfer from your Capitec account.
You can read more about Getting funds into your account here.
Here are a few other things you’ll want to keep in mind when it comes to funding your accounts using your widget:
How long does it take for fund transfers to reflect in my EasyEquities account using the widget?
If you decide to do an immediate transfer from your Capitec bank account into your ZAR account, your transaction will take place instantly. This will carry a charge of R8 from Capitec.
If you choose to do a regular transfer (which carries only R1 charge from Capitec) into your ZAR account from your Capitec bank account, it can take up to 2 working days to reflect.
Read more about Immediate Transfers here.
Transfers from your ZAR account into your TFSA account are instant.
Transfers from your ZAR account into your USD account can take up to 2 working days to reflect.
Read more about the timing on transfers here.
My USD transfer is not reflecting
If you’ve made a transfer into your USD account and it has still not appeared after 2 business days, you’ll need to you’ll need to log a ticket here.
My deposit is not reflecting
One of the (many) reasons we’re so excited about the EasyEquities widget within the Capitec app is that it makes transferring money into your EasyEquities account seamless. If, however, you had funded your EasyEquities account via an EFT from your internet banking you could find that your deposit does not reflect in your account.
This may be because the default reference in your online banking is set to your name, as opposed to your EasyEquities number, which we require to allocate the funds. It’s how we ensure that the money is allocated to the correct account.
If it’s been over 2 business days since you made the deposit and you suspect this could be the case, you will need to follow the steps outlined in this article.