When you wish to withdraw funds from your EasyEquities account, the amount you are able to withdraw will be displayed to you as the 'withdrawable funds' amount, in the 'withdraw' page.
Before you are able to withdraw the funds that you receive as a result of selling an investment in your account, you’ll need to wait 5 business days for them to settle. This is as a result of JSE settlement, which you can read about here.
When your funds are ready to be withdrawn, here’s how to do that:
- Tap My Funds
- Tap Withdraw
- Enter the amount you want to withdraw and tap Next
- Confirm the banking details by tapping in the checkbox, then tap Withdraw
- Confirm the withdrawal on the presented dialog
- Tap Done
If you’d like to read a bit more on Settled and Unsettled funds, you can do so by viewing the below FAQs:
What does Settled Cash mean?
What does Unsettled cash mean?
Why can’t I withdraw funds from my account?
We've put certain processes in place to keep fraudsters out of our community. One of the measures we have taken to ensure this is to put a hold on withdrawing your funds for a period of time after you’ve funded your account.
Take a look at what these time periods are here so you’re in the know and can plan accordingly when it comes to withdrawing your money.
There are a few other scenarios which could result in you not being able to withdraw funds from your EasyEquities account. The below outlines what each of these reasons could be, and how to solve them.